ek88's Privacy Policy

By using the ek88 platform, you are considered to have read this Privacy Policy ("Policy") and accepted the terms described within it. This policy applies to players in Bangladesh and covers all services provided by ek88.

ek88 is a secure and reliable online gaming platform. We place the highest importance on our users' privacy. We always follow a policy of transparency when collecting, using, and protecting your personal information. In this document, we explain in detail what information we collect, why we collect it, how we use it, and what your rights are.

1 What Information We Collect

We collect various types of information when you create an account and use services on the ek88 platform. This information falls into two main categories:

1.1 Information You Provide Directly

When you register with ek88 or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and phone number
• Residential address
• National ID card or passport details (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay or bank account details)
• Transaction history and gaming activity data

1.2 Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and device identifier information
• Browser type and version
• Operating system information
• Date and time of platform access and usage
• Data from cookies and similar tracking technologies
• Referral source and platform navigation data

2 Purpose of Data Use

ek88 uses your information only for the following legitimate purposes and never for unnecessary or unauthorized reasons:

2.1 Service Delivery and Operations

• Account creation, verification, and management
• Processing financial transactions including deposits and withdrawals
• Ensuring uninterrupted operation of gaming services
• Managing bonuses and promotional offers
• Providing customer support

2.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Verifying user identity and age
• Maintaining platform security and integrity
• Enforcing responsible gaming guidelines

2.3 Improvement and Customization

• Improving platform performance and usability
• Customizing the experience based on user preferences
• Informing users about relevant services and offers
• Conducting analysis to improve the overall quality of the platform

3 Data Storage and Protection

ek88 applies industry-standard technical and organizational measures to protect your information. We believe data protection is not just a legal obligation — it is also our ethical responsibility.

3.1 Technical Security Measures

• SSL Encryption: All data transfers are encrypted using SSL/TLS protocols.
• Data Encryption: Stored sensitive information is kept in an encrypted state.
• Firewall Protection: Advanced firewall systems are maintained to prevent unauthorized access.
• Secure Payment Gateway: All financial transactions are processed through secured payment channels.

3.2 Data Retention Period

ek88 retains your information only for as long as necessary. Even after an account is closed, certain information may be kept for a defined period to meet applicable legal and regulatory requirements. Financial transaction records are generally retained in accordance with applicable financial regulations in Bangladesh.

4 Sharing Data with Third Parties

ek88 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We may use trusted third-party services for specific functions such as payment processing, identity verification, technology services, and customer support. These partners may only use the information for the designated purpose and are bound by strict confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed as required to comply with applicable laws, regulations, or lawful orders from government authorities in Bangladesh. This includes:

• Cooperating with financial crime investigations
• Investigating allegations of false information or fraud
• Court orders or lawful subpoenas
• Requests from government regulatory bodies

4.3 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. Users will be notified in advance in such situations.

5 Cookies and Tracking Technologies

The ek88 website uses cookies and similar technologies to enhance your browsing experience and ensure platform functionality.

5.1 Cookies We Use

• Essential Cookies: Required for managing login sessions and maintaining security.
• Functional Cookies: Used to remember your preferences and customize your experience.
• Analytics Cookies: Collect data to monitor platform usage and support improvements.

5.2 Cookie Controls

You can manage cookies by changing your browser settings. Please note that disabling certain essential cookies may affect platform functionality.

6 Your Rights and Controls

As an ek88 user, you have certain fundamental rights over your own information. We fully support these rights.

6.1 Access and Correction

You can access your account at any time to view and update your stored personal information. If any information is incorrect or incomplete, you have the right to request a correction.

6.2 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, this right may be limited in cases of legal obligations or ongoing disputes.

6.3 Objection to Processing

You may object to marketing communications or certain types of data processing. Such requests will be considered with the utmost importance.

6.4 Data Portability

You may request a copy of your stored data in a standard digital format.

7 Payment Information Security

The security of financial information is our top priority. On ek88, you can transact via bKash, Nagad, Rocket, Upay, and bank transfer.

• All payment information is stored encrypted on secured servers.
• Full bank account numbers or payment PINs are never stored.
• Every transaction is verified through a secure payment gateway.
• Immediate alerts are sent for suspicious transactions.
• ek88 will never ask for your payment PIN or password.

8 Minors and Age Verification

ek88 is a platform exclusively for adults. This service is only available to those aged 21 and above. The necessary information for age verification is collected at the time of registration, and we do not knowingly collect information from minors.

If we are informed that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account.

9 Policy Changes

ek88 may update this privacy policy when necessary. If there are any significant changes, we will:

• Display a notice on the platform.
• Send a message to your registered email.
• Update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend that you visit this page regularly.

10 International Data Transfers

ek88's servers and service infrastructure may be located in various geographic regions. Even if your information is transferred outside Bangladesh, we ensure that such transfers are carried out in a secure manner and with appropriate safeguards in place. Third-party service providers are always required to comply with our privacy standards.

11 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our team is always ready to assist you: