ek88 Terms and Conditions
This page sets out all the important terms and rules regarding opening an account, playing games, making financial transactions, and claiming bonuses on the ek88 platform.
Welcome to the ek88 platform. This Terms and Conditions document forms a legally binding agreement between ek88 and its users. When you create an account on ek88, browse the portal, or use any of its services, you automatically agree to all of these terms. Please read each section carefully before using the platform.
1. Eligibility and Age Requirements
All services on ek88 are intended for adults only. A person may use the platform only if the following conditions are met:
- The applicant must be at least 21 years of age or older.
- The person must be legally capable of using online gaming services.
- Only one account may be created in their own name — multiple accounts are strictly prohibited.
- All information provided during account registration must be truthful, accurate, and up to date.
- The person is not on any active exclusion list.
ek88 may request proof of age verification at any time. Failure to verify or providing false information regarding age will result in immediate account closure, and any unearned balance may be forfeited.
2. Account Registration
2.1 Registration Process
When opening an account on ek88, you must provide accurate personal information. It is mandatory to correctly fill in your name, contact details, and identity document information on the registration form.
2.2 Account Security
It is your own responsibility to keep your account password and login details confidential. Allowing anyone else to access your account or sharing your account is strictly prohibited. Any unauthorized access to your account must be reported to the ek88 support team immediately.
2.3 Verification (KYC) Process
To ensure security, ek88 may request the following documents for identity verification at any time:
- Copy of National ID (NID) or Passport
- Proof of address
- Proof of ownership of the payment method
Withdrawal processing may be put on hold until verification is complete.
3. Deposits and Withdrawals
Deposit Rules
To deposit money into ek88, you must use one of the following approved methods:
- bKash
- Nagad
- Rocket
- Upay
- Bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, etc.)
Minimum deposit amount: ৳200 per method.
Deposited funds are generally credited to the account instantly. If there is a delay for any reason, please contact the support team. Deposits must only be made from a method registered in your own name — third-party payments are not accepted.
Withdrawal Rules
The following conditions must be met to withdraw winnings:
- Minimum withdrawal amount: ৳800.
- Withdrawals can only be made to the same payment method used for the deposit.
- Account verification must be completed.
- Any active bonus wagering must be completed.
Standard processing time: After approval, funds will reach your account within 5 to 30 minutes.
ek88 may request additional verification before processing a withdrawal for security reasons. Providing false information may result in the withdrawal being cancelled.
4. Bonuses and Promotions
4.1 Welcome Bonus
New members are eligible to receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. For example:
- If you deposit ৳1,000 → bonus ৳2,000 → total balance ৳3,000.
- If you deposit ৳16,000 → maximum bonus ৳15,000 → total balance ৳31,000.
4.2 Bonus Claim Conditions
- Each bonus offer may only be claimed once.
- Before claiming a bonus, you must carefully read the terms of that specific offer.
- Attempting to claim bonuses through multiple accounts or with the assistance of a third party may result in account cancellation.
- ek88 reserves the right to modify, suspend, or cancel any promotion.
- Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirements have been met.
5. Wagering Requirements
5.1 How Wagering is Calculated
Wagering applicable to the welcome bonus and other bonuses is calculated on the bonus amount only — not on the deposit amount.
5.2 Example
The wagering multiplier for the welcome bonus is 10x. For example:
- If you deposit ৳1,000, you will receive ৳2,000 as a bonus.
- To make the bonus withdrawable, you must place a total of ৳20,000 in bets (2,000 × 10).
5.3 Other Wagering Rules
- No portion of bonus funds may be withdrawn until wagering is complete.
- The contribution of bets in certain game categories may differ — please refer to the detailed guidelines for each offer.
- If the wagering requirements are not met before the wagering period expires, the bonus balance will be automatically cancelled.
- Irregular betting patterns (such as betting on both sides or risk-free betting strategies) will be excluded from wagering calculations.
6. Gameplay Rules
6.1 Fair Play Policy
ek88 ensures fairness and transparency across all games. All games available on the platform are independently tested and technologically secured to guarantee fair outcomes. Any attempt to influence game results using strategic advantages or fraudulent methods is strictly prohibited.
6.2 Technical Issues
If a technical error or disconnection occurs during a game, the result will be determined based on the last record saved on the ek88 server. In any disputed situation, ek88's decision is final.
6.3 Game Categories
- Slot Games: Games from leading providers including PG Soft, Pragmatic Play, and JILI are available.
- Live Casino: Live games with real dealers, including Evolution Gaming and Ezugi.
- Crash Games: Aviator by Spribe and similar games.
- Fishing Games: Fishing games from multiple providers including JILI.
7. Sports Betting
7.1 Betting Rules
ek88 offers betting on multiple sports including cricket, football, and kabaddi. Bet outcomes depend entirely on the actual result of the selected match. For example, you can place a bet on a specific market in a Bangladesh vs India T20 match — however, ek88 does not guarantee any specific match date, time, or result.
7.2 Betting Limits
- The maximum bet amount per event is fixed and may vary by market and event.
- In-play betting rules after a match has started are separate and subject to stricter time limits.
- Betting is available on BPL, IPL, T20 World Cup, and ICC tournaments, but their specific market policies must be followed.
- ek88 reserves the right to cancel any bet that appears irregular or suspicious.
7.3 Reasons for Bet Cancellation
A bet may be cancelled and the stake returned in the following situations:
- If the event is abandoned or postponed.
- If incorrect odds were displayed due to a technical error.
- If the official result of the event is changed.
8. Prohibited Activities
The following activities are strictly prohibited on the ek88 platform. Violating these rules will result in immediate account closure and the associated balance may be forfeited:
- Creating or operating multiple accounts by the same person.
- Creating an account using fraudulent or false information.
- Depositing or withdrawing funds using a third party's payment method.
- Playing games or placing bets using automated bots or software.
- Bonus abuse — repeatedly attempting to claim the same bonus.
- Attempting to access or hack another user's account.
- Using the platform for money laundering or illegal financial activities.
- Coordinating with other users to win through fraudulent means.
- Attempting to find technical vulnerabilities in the platform or launching cyber attacks.
9. Account Closure
Closure by the User
You may close your ek88 account yourself at any time. Before closing your account:
- Withdraw your available balance.
- Complete any active bonus wagering, or be aware that the bonus will be forfeited.
- Submit an account closure request via live chat or email.
Closure by ek88
ek88 may temporarily suspend or permanently close an account in the following circumstances:
- Violation of any rule in these terms and conditions.
- Suspicious or fraudulent activity.
- Failure to provide verification information.
- Not meeting the age requirement.
10. Privacy
ek88 places the highest importance on protecting users' personal information. The platform uses SSL encryption technology to keep all data secure. Your personal information is used only for providing services, verifying identity, and fulfilling legal obligations.
For full details on how information is collected, stored, and used, please visit our Privacy Policy page. ek88 follows a strict policy regarding sharing information with third parties, and data is not sold for marketing purposes without the user's consent.
11. Limitation of Liability
11.1 Limits of ek88's Responsibility
ek88 will not be held liable in the following situations:
- If gaming or betting is disrupted due to internet connection issues.
- If loss occurs due to problems with the user's own device or software.
- Due to errors from third-party service providers (game studios, payment gateways).
- Uncontrollable circumstances (force majeure) such as natural disasters or cyberattacks.
11.2 User Responsibility
Gaming and betting on the ek88 platform is a form of entertainment. The possibility of financial loss always exists and no profit is guaranteed. Therefore:
- Only bet money that, if lost, will not affect your daily life.
- Avoid betting out of emotion or frustration.
- If you feel the need, get support from our Responsible Gaming page.
12. Changes to Terms and Conditions
ek88 reserves the right to partially or fully amend these terms and conditions at any time. In the event of changes:
- An updated version will be published on this page.
- For significant changes, a notification may be sent to the registered email address.
- If you continue to use the platform after the changes, you will be considered to have agreed to the new terms.
If you have any questions or comments about these terms and conditions, please contact our support team — we provide assistance in Bengali and English 24/7 via live chat and by email at [email protected].
Ready to join ek88?
Once you have finished reading the terms and conditions, log in to your ek88 account and enjoy safe gaming.
Log in to ek88